“the Owner” shall mean Hansel Chalets

“the Client" shall mean the person in whose name the booking is made and shall include the person or persons on whose behalf the same is made.

“the Property” shall mean Chalet Les Mélèzes.


1 BOOKING AND DEPOSIT

No contract is made between the Owner and the Client and no booking is valid until the Owner has issued an acknowledgement letter. The acknowledgement letter will be issued by the Owner (if we accept the Client’s booking) after we have received a completed and signed booking application form, together with cleared funds in payment of the appropriate deposit. The Owner has the right to refuse to accept any bookings at their discretion, refunding any deposit received.

2 TERMS OF PAYMENT

The full balance of the holiday price must be received by the Owner no later than 8 weeks prior to the date of the commencement of the rental period. The Owner reserves the right in their absolute discretion to treat the booking as having been cancelled by the Client if any part of the holiday price has not been received by the date on which it is due in accordance with the above. In the event of such cancellation the terms of condition 5 will apply.

3 CANCELLATION BY THE OWNER

In the unlikely event that the Owner has to cancel your booking due to conditions beyond their control then all monies paid will be refunded. No additional compensation will be payable.

4 CANCELLATION BY THE CLIENT

All cancellations by the Client must be in writing signed by the person who signed the booking form and sent by either recorded delivery or facsimile. Cancellation applies only from the date of receipt by the Owner of such notice. If the notice is received more than eight weeks (56 days) before the commencement of the rental period, only the holiday deposit is forfeit. If the cancellation notice is received 56 days or less before the commencement of the rental period, the following percentage of the total holiday price will be payable as a cancellation charge by the Client:-

Between 56—43 days before the commencement of the rental period 50%

Between 42—28 days before the commencement of the rental period 60%

Between 27—15 days before the commencement of the rental period 80%

Between 14 days and the commencement of the rental period or later 100%

In the event of a cancellation charge arising under this clause the amount due must be paid by the Client to the Owner within 7 days of the charge arising, notwithstanding the fact that the Client’s holiday insurance policy may cover the cancellation charge. It is the Client’s responsibility to claim any such insurance monies due.

5 DAMAGE

Clients will be liable for any damage caused by themselves or their children.

6 LIABILITY OF THE OWNER

The Owner accepts responsibility for ensuring that the standard of facilities and services offered at the property reach a reasonable standard. The Owner does not accept liability for disappointment which the Client may feel as a result of unrealistic expectations. The Owner is only liable for death, bodily injury or illness arising as a direct result of the negligent acts or omissions of either the Owner or any of his employees, agents, servants, sub-contractors and suppliers acting in the course of their employment and on the Owner’s premises. Liability for any other claim for loss of any nature whatsoever is hereby expressly excluded whether or not such liability arises as a result of negligence on the part of the Owner.  For the avoidance of doubt, the Owner accepts no liability in respect of loss occurring as a result of a failure by the Client to adequately supervise children at the property and the Owner makes no representation that the property is a safe location at which children can play whilst unsupervised.  Any claims made pursuant to the above must be notified to the Owner within three months of return from the holiday. The Client must assign to the Owner all rights which it may have against any third party and must give the Owner and his insurers full assistance in claiming against such party.

7 INSURANCE

The Client should provide evidence of adequate holiday insurance at time of final payment.

8 REPRESENTATIONS

Any photographs and advertising material provided to the clients are intended to give an overall impression rather than provide details of the specific contents of Chalet Les Mélèzes.

10 JURISDICTION

The Agreement shall be subject to English law.